Best Price Guarantee

Terms & Conditions

Terms: Best Price Guarantee (the “Guarantee”) is only available to UK residents. If a guest books a Princess cruise directly with Princess or through a UK travel agent between July 16 and December 9, 2024 for any 2025 or 2026 departure (the “Original Booking”) and such guest finds an active, publicly available, and lower price in the same currency for the identical verified booking (including but not limited to, on the same ship as the Original Booking, the same sail dates, the same stateroom category, the same number of guests, same bundle (Princess Plus or Princess Premier Package) and be booked under the same conditions) on the Princess Cruises’ website (Princess.com) 90 days or more prior to departure (the “Located Fare”), they can submit a Guarantee claim form and Princess will give the guest an On Board Credit (“OBC”) with a value of 120% of the difference between what the guest actually paid for the Original Booking and the Located Fare. ‘Publicly available’ means that the fare must be available to all guests, without any additional eligibility or required qualifications to qualify; ‘publicly available’ does not include unpublished, negotiated fares with corporations, travel agencies, groups, associations, or other fares that are specifically agreed upon by Princess and for a specified and limited group. Princess will only consider/compare the cruise fare from the Original Booking against the cruise fare from the Located Fare; no credits or other incentives will be considered. Determination as to whether the Located Fare is identical to the Original Booking will be in Princess’ sole discretion. Located Fare must be in the same currency that Original Booking was booked (GBP) and must be live/available for purchase for UK residents. To submit a Guarantee claim, guest must fill out a claim form with all required information, including providing screenshot proof of qualifying lower Located Fare. The form must be submitted more than 90 days prior to departure to be considered. Cruise fares on websites that require a password or paid membership to complete the booking, except Princess.com, are also ineligible. Guarantee claim will be denied if Princess is unable to independently verify the Located Fare and may be rejected if it is incomplete or is submitted in a language not used on Princess.com. Princess may deny claims relating to a time during which there is an outage, technical issue or circumstance beyond Princess’ reasonable control. If Princess verifies the guest’s Guarantee claim, and Princess awards the guest an OBC, Princess will apply the OBC to the guest’s onboard folio. OBC must be used on the Original Booking, expires at the end of such cruise, and may not be used in the casino. Limit: One (1) OBC per person/stateroom. OBC will be awarded in the same currency as the currency onboard such cruise. OBC is non-refundable, non-transferable, and has no cash value. All decisions and factors regarding this Guarantee and any claim will be determined by Princess in its sole discretion. Princess is not responsible for any errors in connection with this Guarantee, including any typos or printing or technology errors. Princess may modify, end, or withdraw this Guarantee or any of its terms for any reason, with or without prior notice. Other restrictions and exclusions may apply. Ships of Bermudan and British Registry.