Website and Cookies

Introduction

This website is owned, managed and operated by Carnival plc. Princess Cruises is a trading name of Carnival plc. This Privacy Notice explains how we collect, use and store personal data about you when you use this website. Our full privacy notice including contact details for our Data Protection Officer can be found here.

Cookies

We use cookies and similar tools on our website to improve its performance and enhance your user experience.

What are cookies?

Cookies are small text files which a website may put on your computer or mobile device when you first visit a site or page. The cookie will help the website, or another website, to recognise your device the next time you visit. There are other ways to do the same thing. We use the term “cookies” in this policy to refer to all files that collect information in this way.

There are many functions cookies serve. For example, they can help us to remember your username and preferences, analyse how well our website is performing, or even allow us to recommend content we believe will be most relevant to you.

Certain cookies contain personal data – for example, if you click to “remember me” when logging in, a cookie may store your username. Most cookies won’t collect information that identifies you, and will instead collect more general information such as how users arrive at and use our website, or a user’s general location.

You can find out more about cookies at http://www.allaboutcookies.org.

 

What sort of cookies does Princess Cruises use?

Generally, our cookies perform up to four different functions:

  1. Essential cookies: Some cookies are essential for the operation of our website. These cookies enable services you have specifically asked for.
  2. Performance Cookies: These cookies collect anonymous information on the pages visited. For example, we might use performance cookies to keep track of which pages are most popular, which method of linking between pages is most effective, and to determine why some pages are receiving error messages.
  3. Functionality Cookies: These cookies remember choices you make to improve your experience. For example, cookies are used to enable you to save a cruise into a wish list.
  4. Behaviourally Targeted Advertising Cookies: These cookies collect information about your browsing habits in order to make advertising relevant to you and your interests. Visit http://www.youronlinechoices.com/uk/ for more information on this type of cookie.

We also use or allow third parties to serve cookies that fall into the four categories above. For example, like many companies, we use Google Analytics to help us monitor our website traffic. We may also use third party cookies to help us with market research, revenue tracking, improving site functionality and monitoring compliance with our terms and conditions and copyright policy.

Can a website user block cookies?

To find out how to manage what cookies you allow, see your browser's help section or your mobile phone manual. Or you can visit one of the sites below, which have detailed information on how to manage, control or delete cookies at http://www.allaboutcookies.org.

Please remember that if you do choose to disable cookies, you may find that certain sections of our website do not work properly.

Cookies from social networking sites

We have links so you can access social networking websites (e.g. Facebook or Twitter) from Princess Cruises, for example to follow our posts. These websites may place cookies on your computer. We do not control how they use their cookies. We suggest you check their website to see how they are using cookies.

Web Tags

Some pages of our website have been coded with 'web tags' to help us to monitor use of our website, by providing us with the following types of anonymous information:

  • the number of unique users of, and visits to, our site
  • the URL address you have left to come to our site
  • which search engine and search words you have used
  • whether you are a return visitor
  • which browser you are using and the country in which your computer is located
  • the pages on which you enter and leave our site
  • which other pages of our site you visit and for how long
  • the paths you use to navigate through our site

Over time, the information from these web tags, which is aggregated for all our site visitors, enables us to build up a picture of what types of visitors our website is attracting, how visitors use our site, and which of our products and offers most interest our visitors. This, in turn, helps us to improve our website and provide content which is of more interest and relevance.

We use a third party website analytics provider to track and analyse the information recorded by the web tags on our behalf.

Emails

Our emails may contain a single, campaign-unique “web beacon pixel” to tell us whether our emails are opened and verify any clicks through from links within the email. We may use this information for purposes including determining which of our emails are more interesting to users, and query whether users who do not open our emails wish to continue receiving them. The pixel will be deleted when you delete the email.

Web Links

Our website may from time to time provide links to external websites operated by third party organisations. Each individual organisation operates its own policy regarding the use of personal data and the use of cookies. If you have a particular interest or concern regarding the way your personal data will be used then you are advised to read the privacy statement on the relevant site.

We will try to provide you with links to high quality, reputable sites which we believe will be of interest and relevant to you, but please note that such third party sites are not under our control and we do not contribute to the content of such sites. When you click through to these sites you leave the area controlled by us. We cannot accept responsibility for any issues arising in connection with either the third party's use of your data, the site content or the services offered to you by these sites.

Security

If you make payment on-line all of your personal data is encrypted using SSL ("Secure Sockets Layer"). SSL is an industry-standard protocol for encryption over the internet. This helps to protect your personal data from being read by anyone else.

As with any standard email, emails containing your personal data sent to or from us will not be encrypted.

More Information

To find out more information about how we use personal data, or to contact our Data Protection Officer, please refer to our main privacy notice.