On the majority of our cruises, you will be required to identify and clear your luggage through customs. As you leave the ship, you will be directed by Princess representatives to the luggage claim area. As many bags are similar in appearance, please check each luggage tag to ensure you are claiming your own luggage.
Due to U.S. and local customs restrictions, guests may not leave the ship until all luggage is off-loaded. Disembarkation will begin once the ship has received clearance from the local authorities. You will be notified within the MedallionClass® app when it is time for you to disembark. You may then make your way to the gangway.
For further customs information, we recommend that you attend the Cruise Director's disembarkation talk given during the last days of the cruise.
If you have purchased a Princess ship-to-airport transfer, Cruise Plus Hotel Package or are participating on a cruisetour, you will be directed by uniformed Princess representatives to the transfer departure point.
Depending on flight schedules, Princess Cruises in its discretion will arrange either a transfer to the airport for your homeward flight, use of facilities at a first class hotel or a local sightseeing tour as appropriate. The disembarkation arrangements set out in the brochured itineraries will be operated should the flight schedules require them. These arrangements are at Princess Cruises discretion and may be subject to change.
If your friends or relatives are meeting you at the pier, please be advised that disembarkation may take up to four hours after the scheduled arrival of the ship in order to clear immigration and customs.