Princess Plus & Princess Premier

Terms & Conditions

^General Princess Plus Terms

  • Important: The Princess Plus package was upgraded on 14 December 2022. Purchases made prior to that date are for the ‘Original Princess Plus Package’ unless subsequently upgraded by a guest. Any purchase of a Princess Plus Package made after 14 December 2022 is for an ‘Upgraded Princess Plus Package’.
  • The Original Princess Plus Package consists of Plus Beverage Package, Wi-Fi, and Crew Appreciation. The Upgraded Princess Plus Package (£50GBP per person per day) includes all of the foregoing Original Princess Plus Package items plus: Premium Desserts, Juice Bar, Fitness Classes.
  • On 27 July 2023 Casual Dining with Pre-Fixe Meals and Included One-Time Delivery Access Fee were added to the Upgraded Princess Plus Package. Guests who purchased the Upgraded Princess Plus Package before 27 July 2023 will receive these benefits at no extra charge.

These full terms apply to the Original and Upgraded Princess Plus packages, except for language shown as applying to Upgraded Princess Plus Packages only.

One guest’s participation in Princess Plus may be dependent on the other guest in his/her stateroom’s participation, as determined by booking method. Princess Plus is contingent on ship capacity and only available on select voyages, while capacity lasts. Packages and their parts may be changed or revoked at any time and are not substitutable or redeemable for cash. Carnival Plc trading as Princess Cruises (“PCL”) is not responsible or liable for technical or printing errors. Void where prohibited. Princess Plus and its parts are non-transferable, is not redeemable for cash and may not be combinable with other offers. Drinks, Wi-Fi, Crew Appreciation, Premium Desserts, Juice Bar, and Fitness Classes are not applicable to land portion of cruisetours and expire at the end of each cruise. Plus Beverage Package is valid only for guests who are of legal drinking age. When sailing from North America, the legal drinking age on Princess Cruises is 21. However, when sailing from Europe, Asia, South America, Australia and New Zealand, the legal drinking age is 18. Guests under 18/21 (as applicable) booked under Princess Plus will receive the Zero-Alcohol Drink Package and will not receive any refund for the difference.

The Plus Beverage Package includes all beverages priced up to $15.00 USD each as listed on Princess’ menu(s). Any bottle of wine, one-litre bottles of water purchased on board with the Plus Beverage Package will receive a 25% discount. Exclusions apply, see full terms & conditions for Plus Beverage Package. Wi-Fi included for one device per guest. All internet usage subject to standard Wi-Fi policies, which may limit browsing of sites due to network security and bandwidth usage and is subject to change with or without notice. Crew Appreciation paid on behalf of the guest varies based on stateroom type (up to 4 guests per stateroom). Princess Plus does not include other service charges. Although Crew Appreciation is listed as part of the Princess Plus package, on Australia and New Zealand voyages Crew Appreciation is already included in the cruise fare and therefore all guests, regardless of whether they book the Princess Plus package, will receive Crew Appreciation and no substitution or refund will be provided for such part of the package. 

Upgraded Princess Plus Package Terms:

*Medallion Shipping will be offered to U.S. residents only and will be shipped via ground shipping. Must book package with ample time for the Medallion to arrive to guest via ground shipping or such package part shall be forfeited. 
*Premium Desserts is limited to 2 desserts per guest per day during the voyage. Excludes SMiZE premium ice creams. Gratuities included; not valid using OceanNow feature within the Princess® App. Only available during open hours of the venue at which dessert is available. 
*Juice Bar: Only available at breakfast and lunch during the opening hours of the World Fresh Market place/other adjacent location at which juice is served; not valid using OceanNow feature within the Princess® App. 
*Fitness Classes is limited to 2 classes per guest during the entire voyage. Applies to in-person classes, must sign up for class on-board by visiting the fitness center. Exact class type, length, timing, schedule, availability, and other details will be determined by the ship type and by Princess in its sole discretion.
*Casual Dining with pre-fixe meals are limited to 2 meals per guest during the entire voyage at ship’s select casual dining venue locations.  This package allows the guest to enjoy two price fixe meals at Casual Dining venues that otherwise carry a charge not included in your cruise fare. At each of the two included meals, guest will be able to select one option from each menu section on the price fixe menu (for example, one starter, one entrée, one dessert; no substitutions, revisions, or other changes will be permitted to such menu. Exact meal options, availability, and other details will be determined by the casual dining venue. Any unused casual meal will not be credited or refunded to guest.
*Included One-Time Delivery Access Fee covers the one-time fee of $14.99 USD for each guest for delivery orders placed through the Princess® App (OceanNow®). Orders for delivery through the stateroom phone or stateroom breakfast order card are also included for guests with the Princess Plus and Princess Premier packages. All delivery based on availability and may be subject to additional terms.

^^General Princess Premier Terms:  

  • The Princess Premier Package was upgraded on 15 August 2024 and the price increased to £75 per person, per day. 
  • Any purchase of a Princess Premier® Package made after 15 August 2024 is for an ‘Upgraded Princess Premier® Package’. Purchases made before that date are for the ‘Original Princess Premier® Package’, unless upgraded by a guest.
  • These terms apply to both the Original and Upgraded Princess Premier Packages (together the ‘Packages’ each a ‘Package’) unless indicated otherwise below.

 The Original Princess Premier® Package consists of:

  •   Premier Beverage Package, including Juice Bar, Specialty Coffees and Bottled   Water;
  • MedallionNet® Max Wi-Fi (four devices per guest); Crew Appreciation;  
  • Specialty Meals (two per sailing); 
  • Dining, Photo Package; 
  • Unlimited Casual Dining with Prix-Fixe Meals per sailing; 
  • Unlimited Premium Desserts per sailing: 
  • Waiver of OceanNow® fee; 
  • Unlimited Fitness Classes per sailing; 
  • Reserved Seating in Theater; 
  • Room Service Delivery; and 
  • Princess Prizes. 

The Upgraded Princess Premier package® includes all of the foregoing items, plus: 

  •  the number of beverages included in the Premier Beverage Package per day is  now unlimited, and
  • the number of included Specialty Meals is now unlimited.  

One guest’s participation in the Packages may be dependent on the other guest in his/her stateroom’s participation, as determined by booking method. Packages may be capacity controlled on select cruises. Packages and their parts are non-transferable, are not redeemable for cash and may not be combinable with other offers. Drinks, Wi-Fi, Specialty Dining, Photo Package, Princess Prizes and Crew Appreciation are not applicable to land portion of cruisetours and expire at the end of each cruise. Premier Beverage Package element is valid only for guests who are of legal drinking age. When sailing from North America, the legal drinking age on Princess Cruises is 21. However, when sailing from Europe, Asia, South America, Australia and New Zealand, the legal drinking age is 18. Guests under 18/21 (as applicable) will receive the Zero-Alcohol Drink Package and will not receive any refund for the difference.

Premier Beverage Package: For Original Princess Premier® Package holders, a daily limit of 15 alcoholic beverages priced up to US$20 (as listed on Princess Cruises’ menus) applies.

For sailings that begin in ports in the States of California, Massachusetts, New York, Texas, Virginia and Washington, alcoholic beverages will not be included in the Premier Beverage Package element of the Package until the ship reaches international waters as determined by Princess Cruises. No discounts will be provided to the price of the Package as a result. Any alcoholic beverages purchased before a ship is in international waters will be charged to a guest’s onboard account. Any bottle of wine, one-litre bottles of water purchased on board with either of the Packages will receive a 25% discount. Packages do not include mini bar items, beverages offered via self-service or vending machines, tobacco, food items or souvenir glassware. Bar Service Charges are included in each of the Packages for included beverages. Exclusions apply, see full terms & conditions for Premier Beverage Package for details. 

MedallionNet® Max: included for 4 devices per guest. All internet usage is subject to standard Wi-Fi policies, which may limit browsing of sites due to network security and bandwidth usage and is subject to change with or without notice. 

Crew Appreciation: paid on behalf of the guest and varies based on stateroom type (up to 4 guests per stateroom) For Australia and New Zealand voyages only, Crew Appreciation is already included in the cruise fare but no substitution or refund will be provided to guests on these voyages for Crew Appreciation element of a Package. Neither Package includes other Service Charges unless indicated otherwise in these terms.  

Specialty Dining: It is recommended that guests make Specialty Dining reservations pre-cruise using Princess® App. Princess Cruises reserves the right to pre-assign Specialty Dining times and location. The Specialty Dining included in the Packages is for restaurant cover changes only and does not include certain menu items subject to supplementary charges. Service Charges included within Packages. Availability of Specialty Dining reservations might be limited on certain voyages. Cancellation charges (per person) apply.

Photo package: includes digital downloads of images taken by onboard Princess Cruises’ photographers featuring the guest and three prints, up to 8x10 size of such photos or photos supplied by the guest. The photo package does not apply to Platinum Studio, weddings, portraits or group special events. 

Princess Prizes: Participation in and purchase of the Packages constitutes guests’ opt-in to Princess Prizes. At the close of each promotional period, Princess Cruises will make available the list of winners per prize category. Please see full terms and conditions at https://www.princess.com/en-uk/cruise-deals-promotions/plus-premier-cruise-packages/princess-prizes-terms-and-conditions for Princess Prizes. 

Premium Desserts: are only available during the voyage during open hours of the venue at which dessert is available. Excludes SMiZE premium ice creams. Service Charges included; not valid using OceanNow feature within the Princess® App. 

Juice Bar: Only available at breakfast and lunch during the opening hours of the World Fresh Market place/other adjacent location at which juice is served; not valid using OceanNow feature within the Princess® App. 

Fitness Classes: Applies only to in-person classes, must sign up for class on-board by visiting the Fitness Center. Exact class type, length, timing, schedule, availability, and other details will be determined by the ship type and by Princess Cruises in its sole discretion. 

Reserved Seating in Theater: Princess Cruises CL will reserve a group of seats for who purchase a package for “production show” presentations (Broadway-style shows with singers and dancers) during a voyage; such guests must arrive at the Theater between 15 and 30 minutes before show time to select seats (no saving seats will be allowed). Reserved seats are subject to availability, are first come, first served. Princess Cruises will determine, in its sole discretion, the location of reserved seats. Princess Cruises is not responsible if a guest who purchased a Package does not get a reserved seat. Such seats will be released to all voyage guests starting 15 minutes prior to show time.

Casual Dining with pre-fixe meals: are available at a ship's casual dining venue locations and allows the guest to enjoy unlimited price fixe meals at casual dining venues. Casual Dining Service Charges are included in the Packages. At included meals, guest will be able to select one option from each menu section on the price fixe menu (for example, one starter, one entrée, one dessert) per seating; no substitutions, revisions, or other changes will be permitted to such menu. Exact meal options, availability, and other details will be determined by the casual dining venue.

OceanNow® covers the one-time fee of $14.99 USD for each guest for delivery orders placed through the Princess® App (OceanNow®). Orders for delivery through the stateroom phone or stateroom breakfast order cards are also included for guests with a Package. All delivery orders are based on availability and may be subject to additional terms. 

Important Note: The Original Princess Premier Package was upgraded on 14 December 2022. Purchases of an Original Princess Premier Package made before that date are subject to different terms and included items may differ. For full terms for purchases of an Original Princess Premier Package made before 14 December 2022 please visit https://www.princess.com/en-uk/ships-and-experience/onboard-experience/food-and-dining/beverages and https://www.princess.com/en-uk/cruise-deals-promotions/plus-premier-cruise-packages/terms-and-conditions

Clauses 67- 71 of Princess’ Passage Contract apply to any personal data you provide to Princess when purchasing the Packages or using any included element. View Princess’ Privacy Notice at https://www.princess.com/en-uk/legal/legal-privacy. 

You may book a wheelchair-accessible stateroom online. For assistance reserving them or other reasonable accommodation, contact your Travel Advisor.

©2024, Carnival Plc trading as Princess Cruises. Princess®, MedallionClass®, and the Princess logo are trademarks of Carnival Plc trading as Princess Cruises or its affiliates. Ships of Bermudan and British registry.