New! Better Than Best Price Guarantee

Terms & Conditions

Terms: Princess Cruise Lines LTD’s (“PCL”) Better Than Best Price Guarantee (the “Guarantee”) is only available to legal residents of the 50 US/DC or Canada. If a guest books a cruise between July 1 and September 2, 2024 for any 2025 or 2026 departure (the “Original Booking”) and such guest finds an active, publicly available (as explained below), and lower price for the identical verified booking on the Princess Cruises’ website (Princess.com) prior to the final payment of the cruise, they can submit a Guarantee claim form and PCL will do one of the following: (i) give the guest an On Board Credit with a value of 120% of the difference between what the guest actually paid for the Original Booking and the Located Fare; or (ii) provide some other make good as agreed to by the parties. The Located Fare must be a publicly and currently available fare, available on Princess.com, and consist of the identical details as the Original Booking (including but not limited to, on the same ship as the Original Booking, the same sail dates, the same stateroom category, the same number of guests, same bundle (Princess Plus or Princess Premier Package) and be booked under the same conditions) to be eligible. ‘Publicly available’ means that the fare must be available to all guests, without any additional eligibility or required qualifications to qualify; ‘publicly available’ does not include unpublished, negotiated fares with corporations, travel agencies, groups, associations, or other fares that are specifically agreed upon by PCL and for a specified and limited group. PCL will only consider/compare the cruise fare from the Original Booking against the cruise fare from the Located fare; no credits or other incentives will be considered. Determination as to whether the Located Fare is identical to the Original Booking will be in PCL’s sole discretion. Located Fare must be in the same currency that Original Fare was booked (USD or CAD) and must be live/available for purchase for US/Canadian residents. To submit a Guarantee claim, guest must fill out a claim form with all required information, including providing screenshot proof of qualifying lower Located Fare. The form must be submitted prior to the final payment date of the Original Booking’s time/date of booking to be considered. Cruise fares on websites that require a password or paid membership to complete the booking, except Princess.com, are also ineligible. Guarantee claim will be denied if PCL is unable to independently verify the Located Fare and may be rejected if it is incomplete or is submitted in a language not used on Princess.com. PCL may deny claims relating to a time during which there is an outage, technical issue or circumstance beyond PCL’s reasonable control. If PCL verifies the guest’s Guarantee claim, and PCL awards the guest an OBC, PCL will apply the OBC to the guest’s onboard folio. OBC must be used on the Original Cruise, expires at the end of such cruise, and may not be used in the casino. Limit: One (1) OBC per person/stateroom. OBC will be awarded in the same currency as the currency onboard such cruise. OBC is non-refundable, non-transferable, and has no cash value. All decisions and factors regarding this Guarantee and any claim will be determined by PCL in its sole discretion. PCL reserves discretion for applying this Guarantee and awarding a make good, if any, to a guest. PCL is not responsible for any errors in connection with this Guarantee, including any typos or printing or technology errors. PCL may modify, end, or withdraw this Guarantee or any of its terms for any reason, with or without prior notice. Other restrictions and exclusions may apply. Ships of Bermudan and British Registry.