Corporate Departments

As part of our Air Services department, you’ll have the opportunity to collaborate with over 75 airlines worldwide to develop programs that give our guests access to the most current and competitive fares, as well as hotel and car-rental products. This department also manages reservations, ticketing, and updates for corporate and crew travel, Princess Cruises guest bookings made in our Australia and UK offices, and Cunard’s North American guests. We work closely with departments such as Reservations, Customer Relations, and En-Route.

As part of our Retail and Photo/Video Operations departments, you will have the opportunity to contribute in such areas as product development, financial planning, visual and store planning, and operations. You will collaborate with many other departments such as Onboard Revenue, Strategic Analysis, Marketing, Store Design, Technical, Finance, and Hotel Operations.

We offer challenging career opportunities in areas including:

• Developing annual budgets and monthly forecasts
• Consulting with other revenue departments
• Planning and executing new products and services

As part of our fast-paced Customer Service and Call Center division, you’ll provide excellent customer service and communicate an in-depth understanding of our product offerings to travel agents and customers.

We offer challenging career opportunities in these areas:

• Reservation sales
• Reservation support
• Direct desk
• Cruise vacation planning
• Customer relations

As part of our land-based Entertainment department, you’ll partner with various teams to provide exciting, high-quality onboard entertainment throughout our fleet.

We offer challenging career opportunities in these areas:

• Show productions
• Production and music services
• Adult and youth programs
• Onboard media
• Shipboard event and entertainment scheduling
• Guest entertainers

As part of our Finance division, you’ll help the company meet its financial objectives while maintaining internal controls (including Sarbanes-Oxley) that are consistent with our core values.

We offer challenging career opportunities in these areas:

• Accounts payable
• Cash operations
• Financial systems
• Tax
• Risk advisory and assurance services
• Management accounting
• Financial planning and reporting
• Financial and asset accounting
• Shipboard and revenue accounting

The Fleet Operations department offers challenging career opportunities in these areas:

• Fleet services–technical
• Fleet services–marine operations
• Fleet services–medical

As part of our Food and Beverage department, you’ll take part in the overall operation and administration of shipboard activities related to food, beverage, and dining service. This includes managing revenue generation in bars and alternative dining, cost control and inventory management, product specification and selection, policies and procedures, product development, delivery, training, and guest satisfaction.

We offer challenging career opportunities in these areas:

• Beverage operations
• Culinary operations
• Food and beverage services

As part of our Hotel Services department, you’ll collaborate with key land-based teams to support all ships in our fleet.

We offer challenging career opportunities in areas including:

• Customer service
• Shipboard guest logistics
• Housekeeping: Responsible for maintaining the highest level of cleanliness and service in guest staterooms, public areas, and open decks as well as providing laundry services to both guests and crew members. This department is also responsible for the movement of baggage on and off the ship and making sure the ship is ready for new guests each and every cruise.
• Groups and charters
• Front desk
• Printing operations
• Future cruise sales

As part of our Human Resources department, you’ll assist our highly motivated team in providing an engaging work environment that fosters pride and career satisfaction and promotes work/life balance and growth and development—both personally and professionally.

We offer challenging career opportunities in these areas:

• Administrative and office services
• HR solutions and technologies
• HR operations
• Total rewards and compliance
• Employee relations and engagement
• Talent acquisition
• Learning and organizational development
• Internal communications

As part of our Information Technology department, you’ll help ensure needed information flows from one part of the company to another—whether it’s guest bookings, purchasing data, money paid for tickets or food, or navigational data for the fleet.

We offer challenging career opportunities in these areas:

• Application development
• PC systems and support
• Enterprise systems
• Web development
• IT customer service systems
• IT shipboard systems

As part of our Legal department, you’ll be responsible for handling and/or advising on all legal matters affecting the company.

We offer challenging career opportunities in these areas:

• Corporate governance
• Compliance
• Litigation
• Operations
• Marketing and promotion
• Contractual matters

As part of our Marine Operations department, you’ll help manage programs and provide support to all areas of the ships to ensure the safe, secure, environmentally sound, and efficient operation of the fleet. You’ll partner with and support Market Planning for itinerary development, Finance for fuel data, Shore Operations for security advances in certain regions, Technical and Claims departments for shipboard safety issues, and more.

We offer challenging career opportunities in these areas:

• Safety
• Marine
• Environmental
• Security

As part of our Market Planning and Deployment Planning departments, you’ll have the opportunity to help craft strategic pricing options and sales policies, conduct competitive analysis, and schedule exciting worldwide itineraries to over 250 destinations for our fleet. Along the way, you’ll collaborate with virtually every department in the company, including Marine, Safety, Sales, Marketing, Shore and Port Operations, Onboard Revenue, Logistics, and more.

As part of our Marketing division at Princess Cruises or Cunard, you'll have the opportunity to collaborate with a variety of internal groups to develop consumer insights and communication strategies, build brand perceptions and awareness, drive customer relationships and enhanced loyalty, promote onboard revenue opportunities, and analyze new promotional and business opportunities for maximum return on investment.

We offer challenging career opportunities in these areas:

• Brand management
• Publicity
• Digital and social media marketing
• Direct marketing
• Marketing technology and website development
• Market research and analysis

As part of our Medical and Public Health Administration department, you’ll develop policies and procedures to ensure the health and safety of our guests.

We offer challenging career opportunities in these areas:

• Public health
• Medical

As part of our Onboard Revenue department, you'll assist with the Lotus Spa, Casino, and programs focused on shopping, the Princess-branded loyalty Visa card, communications, and onboard weddings. You'll contribute to the overall operation, management, maintenance, marketing, promotion, and reporting of these onboard revenue programs and related projects and initiatives.

We offer challenging career opportunities in these areas:

• Operations and product development
• Strategic planning and analysis

As part of our Product Management department, you’ll have the opportunity to help stimulate demand with strategic pricing initiatives and promotional programs, as well as manage inventory availability for our worldwide destinations. You will also collaborate with our Marketing and Sales teams to deliver promotional programs and new onboard product news to consumers and travel agents.

As part of our Public Relations department, you’ll partner with various teams to manage, control, and promote the Princess Cruises message and public image. You’ll be involved with news releases, interviews, video tours, press briefings, promotions and contests, and monitoring articles in travel and other publications.

As part of our Revenue Strategy and Systems department, you’ll have the opportunity to work with and develop systems and tools that help manage demand for our staterooms and support decision-making in areas such as revenue forecasting, reporting, pricing, and overbooking.

As part of our Supply Chain department, you can pursue exciting career opportunities including:

• Technical procurement
• Project management procurement
• Guest experience procurement
• Corporate, IT, and Marketing procurement
• Logistics, distribution, and freight cost management