MedallionNet Wi‑Fi and MedallionNet Max

Unmatched Wi‑Fi experience at sea — from your stateroom to the lido deck.

Fast, reliable, unlimited

Stream, chat, and browse with high‑speed MedallionNet® wherever you are on board.

• Stream your favorite shows, music, and sports.
• Text, video chat, and post photos instantly from anywhere on the ship.
• Enjoy consistent, reliable, unlimited Wi‑Fi throughout the ship as you sail.

Supercharge your connection with MedallionNet Max

MedallionNet® Max is our highest‑performing Wi‑Fi service, offering prioritized access to the world’s highest‑quality bandwidth available on board. It’s powerful, reliable, and included exclusively with our Princess Plus® and Princess Premier® packages.

Included device access with packages

• Princess Premier® — Included, 4 devices per guest in a stateroom
• Princess Plus® — Included, 1 device per guest in a stateroom

Learn what else is included in these bundles on the Princess Plus® & Princess Premier® packages page: See Plus & Premier packages

Choose the best way to get connected

Bundle and save

• MedallionNet® Max is included with Princess Plus® (1 device per guest) and Princess Premier® (4 devices per guest) for the best performance and value.

MedallionNet a la carte packages

Prefer to purchase Wi‑Fi separately? Choose affordable, unlimited MedallionNet® packages.

• One‑device or four‑device options
• Purchase pre‑cruise in your account or once on board

Add or manage internet in your booking: Go to Manage Booking

Once on board, you can also purchase through the Princess® app: - Get the Princess Cruises app on the App Store - Get the Princess Cruises app on Google Play

Note: Pricing and availability may vary by itinerary and voyage length. You’ll see current options in your booking and in the app.

How to add MedallionNet to your cruise

1. Log in to your booking: Manage Booking
2. Select Cruise Packages and choose Internet.
3. Pick the option you want (bundled with Plus or Premier, or a la carte).
4. Confirm device quantity and assign to guests, then complete checkout.
5. If you prefer, wait to purchase on board via the Princess® app.

FAQs

What’s the difference between MedallionNet and MedallionNet Max?

• MedallionNet® provides fast, reliable, unlimited Wi‑Fi across the ship for streaming, browsing, social, and video chat.
• MedallionNet® Max delivers our highest performance with prioritized access to top‑quality bandwidth and is included only with Princess Plus® and Princess Premier®.

Is streaming allowed?

Yes. MedallionNet® and MedallionNet® Max are designed to support popular streaming services, video calls, music, and social media.

How many devices can I connect?

• With Princess Premier®: 4 devices per guest in a stateroom (included).
• With Princess Plus®: 1 device per guest in a stateroom (included).
• A la carte: choose a one‑device or four‑device plan.

Do I need a package for each guest?

Each guest who wants to be online at the same time needs their own included device access (via Plus or Premier) or must be covered under the a la carte device plan you purchase.

Where does Wi‑Fi work on board?

MedallionNet® is designed for shipwide use — in staterooms and most public areas — so you can stay connected as you move around the ship.

Is the service unlimited?

Yes. All MedallionNet® plans offer unlimited data usage for the duration of your access.

How do I buy Wi‑Fi before my cruise?

Go to Manage Booking, open Cruise Packages, and add Internet. You can also purchase on board in the Princess® app.

Are speeds guaranteed?

Actual performance can vary based on network demand, ship location, and satellite conditions. MedallionNet® Max provides prioritized access for the best available experience.

Ready to connect? Add internet to your sailing in minutes: Manage your booking or explore Plus & Premier packages.